Ferroli: here’s a guide to safely thawing a condensate pipe

Frozen Condensate pipe? If your boiler has stopped working in freezing temperatures, then there is a good chance that your condensate pipe has frozen. Luckily, this isn’t a big problem and it can be easily resolved by yourself without the need for an engineer. This would not be covered by your manufacturer’s warranty, however it is quite easy to fix yourself. Please check your condensate before requesting an engineer.