Pioneering project: GEA launches custom ai chatbot based on Microsoft azure OpenAI service

GEA has launched a custom AI chatbot throughout the company. GEA BetterBot AI, which is based on Open AI’s widely known ChatGPT application through Microsoft Azure OpenAI Service, was developed in-house by GEA and trained on current GEA data. It enables employees to retrieve publicly available information relating to GEA that is relevant to them in a matter of seconds. The proprietary tool is securely operated in a private cloud environment in Microsoft’s data centers, so that no confidential data or entries are leaked.